Shipping Information & FAQs

 

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My processing time usually takes between 5 -30 days if an item is made to order.  Whenever ordering seasonal products, I try my best to always have them in stock and ready to go. Sometimes delays may happen during the Halloween & Christmas seasons as demand is growing each year. I make everything from designing, assembling, packaging and shipping so at peak parts of the season it typically will take extra time.

 

Typically all my orders take 5-30 days depending on the current seasonal demand to process then another 3-7 days to arrive via USPS or UPS.

 

Each order has automatic order tracking via the shipping provider that updates to your phone number or email depending on how you checkout. The tracking information should update when the order is ready after your purchase. You can also use the customer login at the bottom of the page, or use the contact page to ask any questions about your order.

   

Since upgrading to Shopify, they can use hundreds of payment methods. You can use the regular checkout, Paypal, Amazon Pay and so many more.

 

I typically use a flat rate shipping from USPS for most of my flat cutouts, stickers and banners. I also currently am using USPS ground for all apparel, hats & posters. UPS is a great option for rush shipping as well. I do not typically use Fedex due to prior issues.

 

I do! I have international orders setup through an automatic USPS shipping estimator to get you accurate rates and shipping times. 

    

I get asked this a lot and I definitely have to recommend Scotch brand removable mounting putty. This putty is a white rubbery substance that when rolled into a ball and pressed on the piece can be used to attach the cutout to the wall. I have done a lot of testing of products over the years and have found these to be the most reliable on a number of surfaces. I have also used blue painters tape and found those types of tapes to work perfectly. Other methods that work include framing the prints, using a thumb tack or 3M hanging & mounting products. 

 

Products that can ruin your cutouts include duct tape, cellophane tape, heavy duty adhesives, shipping tapes, and Loctite Fun-Tak. I tried the Loctite product last year on a few cutouts and found they can stain the paper or worse - ruin both the cutout and the wall by not being easily removed. 

 

Yes, I do. If I'm able to schedule in a project I'd be more than happy to. Please fill out the contact form or email me at ryandowellart@gmail.com

I do! I have a wholesale catalog and pricing list for distributors. If you would like to join my list of growing stockists, please use my contact form above or email me at ryandowellart@gmail.com